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FAQs
How can I request more information regarding a specific piece?
If the information that you are looking for about an item is not included in the description on our website, you can submit a request through email or on the phone. We will do our best to accommodate your request as soon as possible, usually within the same day.
Do you offer ring sizing or engraving?
Yes, we do offer ring sizing on our website and offer engraving for engagement rings.
What if I don't know my ring size?
We have an easy-to-use digital ring size chart that you can print out at home to measure your fingers. How to Measure Ring Size
I did not receive my order confirmation email. Can you resend it to me?
An order confirmation email is system generated and automatically sent out once your order is approved. If you did not receive your email, please contact customer service and they will forward a copy to your confirmed email address.
Once I register on your site will I be able to view my order history?
Once you are registered on our site you will be able to view current orders as well as previous ones.